Boot Failure Message (New System Build) HELP PLEASE

20 replies [Last post]
Alan Walker
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Joined: Apr 17 1999

Hi,

I'm building a new system around a Gigabyte Pentium 4 Titan Series GA-81HXP MB. When the system boots the following message appears "MBultra133 (PDC202276) (TM) BIOS V2.20.1020.13 (C) 1999-2001 Promise Technology inc.

Detecting.......

MBultra133 (PDC202276) Bios is not installed because there are no drives attached

Boot Failure

Reboot and select proper boot device or insert boot media in selected boot device.

Press any key when ready"

OK here are the facts:

Drives are attached.

FD drive attached

A new Maxtor ATA 133 (unformated)is attached and powered to the IDE 1 Master position.

A new DVD Rom is attached and powered to the IDE 1 Slave position.

I can get into the main AMIBIOS v3.31a menu by pressing delete on boot, and confirm that the FD, Primary IDE Master and ROM Drive Slave are all recognised (the Maxtor Drive is named and set to auto detect).

A test was conducted by attaching an old Maxtor HD with a copy Win98 installed, to the Primary IDE 1 Master postion. The same error messages appeared, but then proceeded to read and load Win98 from the old drive.

From this I conclude that my cables, IDE 1 connection etc are all OK.

And now I'm STUMPED! and would much appreciate any thoughts on possible solutions. I can feel many sleepness nights coming on.

Thanks

Alan

Trevor Page
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Joined: Oct 4 1999

It looks to me as if the board is trying to boot from the RAID IDE controller. I assume you want to install and OS on the Primary IDE 1 master HD. (I'll assume that IDE1 is the first IDE device, although it is quite common for it to be called IDE0!) go into the advanced bios settings and set the boot order to CDROM, IDE1 then whatever you like. Put the OS install CD in the CD drive and save settings and exit. You should get a prompt something like:
Press any key to boot from CD ...

You can later change to boot from IDE1, RAID or whatever.

The behaviour is normal. Because no bootable devices were found on the raid controller, the system moved to the next device in the list and so on untill it found your old W98 HD on IDE1!

In the first intance, because there was no OS on the new HD it couldn't boot from it so it ground to a halt when it came to the end of the list and couldn't find anything to boot from

Trev

[This message has been edited by Trevor Page (edited 14 November 2002).]

Alan Walker
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Joined: Apr 17 1999

Hi Trevor,

Thanks for your SWIFT reply.

Got to take my wife late night shopping now. I will report back tomorrow and update.

Cheers

Alan

Searcher22
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Joined: Oct 1 2000

Hi

I agree with Trevor's advice and would offer the folowing thougths.

I have the Gigabyte GA8-IEXP and the RAID controller can be set for either IDE or RAID ( I have my video files drive on IDE3 i.e. one of the RAID controller IDE ports) In my BIOS if I remember correctly, now I have finished setting up the build. I boot only from C drive and have the RAID controller ste to IDE and I think I remember that I had to ake the drive bootable for it to be seen by the controller.

HTH

PS Set up is IDE1 = C drive which is multi partitioned - IDE2 has my DVD player drive - IDE3 has my video files drive.

Alan Walker
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Joined: Apr 17 1999

Hi,

Some progress made thanks Trevor.

As suggested the cd rom drive was set to boot in the main bios menu, and was then able to partition and install Win2000 to the new drive. Installation fine and system appears stable.

However.....

When the system boots the following message STILL shows:
"MBultra133 (PDC202276) (TM) BIOS V2.20.1020.13 (C) 1999-2001 Promise Technology inc.

Detecting.......

MBultra133 (PDC202276) Bios is not installed because there are no drives attached"

No boot failure message is now displayed and the system boots into Win2000.

Because the bios is not installed does this account for the fact that I can see no usual bios info on boot. By that I mean info
like:

Bios included
Model Name
Memory size
HD
CD rom
Energy Logo etc.

Question: How do I install the bios that the system appears to be seeking and then arrive at the usual boot up info.

System Info:

In the main bios menu, under Integrated Peripherals, the onboard Promise Chip is set to ATA.

If that Promise chip is changed to DISABLED the system then boots directly to Win2000. No error messages or usual boot up screen info still.

ANY HELP MOST WELCOME. This is the first computer I have built from new, so I suppose I am not doing badly.

Cheers

Alan

jimmy the jock
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Joined: Aug 14 2000

This is an intersting thread as I would also like to attempt building a pc of my own. So although I know virtually nothing about all this, upon reading this thread this is a "shot" at an answer. After reading what Trevor said could it be that once you have set the machine to boot from cd rom and then installed your OS you now go back into bios and now set the pc to boot from the HD..trevor wrote "You can later change to boot from IDE1, RAID or whatever." Could this be the answer?

[This message has been edited by jimmy the jock (edited 15 November 2002).]

Alan Walker
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Joined: Apr 17 1999

Hi Jimmy,

The bios was reset to boot from the installed new hard drive.

Thanks for your interest and input.

Alan

[This message has been edited by Alan Walker (edited 15 November 2002).]

jimmy the jock
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Joined: Aug 14 2000
Trevor Page
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Joined: Oct 4 1999

Hi Alan,
Boards fitted with RAID controllers have a separate BIOS for the RAID controller. Because you have no devices fitted to the RAID (I'll assume IDE3 & IDE4) then there is no need for the system to install the RAID BIOS and take up valuable resources.

You will probably find another setting elsewhere in the system BIOS to display the information you want. I'll look at the user manual later to see if that is the case but have to go out now.

Trev

Searcher22
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Joined: Oct 1 2000

Just an extra memory - can not find the log I kept during the build of my GA8-IEXP based build.

I am sure there was on the supplied CD, though I had downloaded the newest version from the website. The appropriate installer for the choice of RAID or IDE function. Running that setup the controller gave the (if I recall) UltraIDE BIOS.

HTH

PS Next time I boot up I will try to remember to make notes!

Trevor Page
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Joined: Oct 4 1999

Hi Alan,
I'm assuming you don't have any devices attached to IDE3 & IDE4 which are the IDE ports for the Promise controller. If that is the case, then you should disable the Promise controller in the system BIOS until you decide to use those ports. This can be achieved by going into the Integrated Peripherals page, near the bottom is the Promise controller which defaults to ATA mode. The other options are DISABLE and RAID. pick disable and save your changes.

Incase you are not aware, ATA mode just adds two extra IDE ports, both of which can have a master/slave combination adding 4 extra devices in total. RAID mode allows striping or mirroring. Mirroring offers built in redundancy and would normally be used to create an exact duplicate of another drive (usually the boot drive with the OS installed). Striping gives a performance boost to disk I/O of around 70% by reading and writing to 2 physical disks simultaneously as if they were one drive. This is the ideal choice for video drives particularly where a lot of rendering takes place.

Trev

[This message has been edited by Trevor Page (edited 16 November 2002).]

Alan Walker
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Joined: Apr 17 1999

Hi Trevor,

Thanks for your help and interest. Let me quickly say where we are now:

No BOOT failure messages are displayed. The system EVENTUALLY loads Win2000 and is stable and fast, however....

I now have a HD attached to IDE3 with the Promise controller set to ATA. This drive is fast and reports a read write rate of 39/40 mb/sec. With or without the Promise contoller set to ATA or Disable when the system boots it hesitates with the following message:

"MBultra133 (PDC202276) (TM) BIOS V2.20.1020.13 (C) 1999-2001 Promise Technology inc.

Detecting.......

MBultra133 (PDC202276) Bios is not installed because there are no drives attached"

At the detecting stage it hesitates for 6secs (reports the bios not installed message) and then proceeds to boot Win2000 from the HD on IDE1 master.

Also I never see the usual bios info on boot. By that I mean info like:

Energy Logo in top right of screen etc
Bios included
Model Name
Memory size
HD
CD rom

Is this linked to the problem?

Suggestions from all corners of the globe most welcome.

Thanks

Alan

Trevor Page
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Joined: Oct 4 1999

Are the speed results obtained from the drive on IDE3 on this MOBO? i.e. you can read the new drive on this system?

What make of drive? are you using an 80 way cable? Is the drive set to master?

Trev

Alan Walker
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Joined: Apr 17 1999

Hi Trevor,

Answers:

Are the speed results obtained from the drive on IDE3 on this MOBO? i.e. you can read the new drive on this system?

....YES.

What make of drive?.

Both drives are new Maxtor ATA133. And are both jumpered as master and occupy the master positions on both cables.
Boot drive on IDE1
Video drive on IDE3 (Raid set to ATA)

Are you using an 80 way cable?

I used the cables as supplied with the board and are IDE ATA133 40 pin 80 wires. I have also tried with newly purchased cables, the round type not ribbon.

Is the drive set to master?

Yes both set to master. Tested with no other drives on the slave positions. Results the same.

MB is the highly rated Gigabyte GA-81HXP intel 850e chipset with rambus memory.

Cheers

Alan

Searcher22
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Joined: Oct 1 2000

Try searching and posting to these forums
http://www.ocworkbench.com/ocwbcgi/ultimatebb.cgi?ubb=forum&f=18
http://www.sysopt.com/forum/forumdisplay.php?s=&forumid=9

I have found these both excellent sources of mainboard related support.

HTH

Alan Walker
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Joined: Apr 17 1999

Thanks HTH,

That will be my next port of call, although things have progressed slightly now and latest situation is:

On boot the message is:

"Detecting /

DO Master LBA Ultra DMA
D1 Not detected
D2 Not detected
D3 Not detected

IDE Bus Master enabled.

Realtek boot agent press Shift F10 to configure"

At this point the systems boots into Win2000.

All the above is correct, as I have a HD configured to the onboard Raid, which is set to ATA Mode. But I never see the usual bios info on boot. By that I mean info like:

Green Energy Logo in top right of screen etc
Motherboard Details
Bios Details
Processor Type
Memory size

Any Ideas?

Alan

Trevor Page
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Joined: Oct 4 1999

Hi Alan,
A few of Idea's to try. Do you get a splash screen at boot? Something about Gigabyte? (before W2k loads) If so try pressing the TAB key, that might show the info you are after.

Maybe the POST is so fast that your monitor doesn't warm up until after it has already been displayed. Try pressing the Pause key during boot. Esc or Enter to continue. Does a warm restart make any difference?

The board has dual BIOS. Press DEL then F8 at boot to check your BIOS version(s). Latest is F7. You can download it to floppy and Flash upgrade from the BIOS, no special flash utility is required.

BTW (by the way) HTH means hope this helps it's not his handle. I think his name is Laurence.

Trev

Alan Walker
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Joined: Apr 17 1999

Hi Trevor

THANKS for your input and time, YOU have solved my problems. The information screen which I was seeking was always there, but the system is so fast that you do not even see it. By pressing the Pause Key followed by the Esc key I was able to progressively halt at the information that I was seeking.

THANK YOU

Alan

[This message has been edited by Alan Walker (edited 17 November 2002).]

jimmy the jock
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Joined: Aug 14 2000

Ho ho ho brilliant stuff!!!!

Searcher22
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Joined: Oct 1 2000

Hi Alan

Trevor is correct - Searcher22 by handle but Laurence my given name!

I have found this interesting FAQs list that also impacts on my GA8-IEXP board about the need to use a particular "new" version of the controller utility. Though the answers relate to Win98se problems which I use but do not have problems. However, when I get my DVD writer (Xmas perhaps) I was intending to connect it to IDE4 and may therefore get the problem described?
http://tw.giga-byte.com/faq/question/question_850.htm#link8ihxp

I am downloading the file now in readiness for the future.
http://tw.giga-byte.com/support/d_other.htm#promise276

Bye for now

Just checked the driver details and this is not an update for the current Win98se on einstalled 2.00.1.29 so a bit puzzling. I suspect that the info on the Gigabyte website is a bit confused. However, the info may be more relevent to you than me?

[This message has been edited by Searcher22 (edited 17 November 2002).]

Trevor Page
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Joined: Oct 4 1999

Alan,
Glad to be of help, keeps the little grey cells busy! Looks like quite a nice MOBO you've got there. AMD fan myself, no particular reason other than saving a few quid. Got three new systems to build in the morning so you neveer know it might be me asking for help tomorrow.

Trev