HUGE Sony CCD recall (affects more than one brand)

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Terry Stetler
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NOT good for Sony since they've already announced layoffs & losses. Now they're taking on the costs for the other affected manufactures: Canon, Fuji, Konica/Minolta and Olympus (so far)

Links where I have 'em;

http://www.imaging-resource.com/NEWS/1128958202.html

Sony:

Sony digital still cameras affected: DSC-F717, DSC-P10, DSC-P12, DSC-P2, DSC-P31, DSC-P32, DSC-P51, DSC-P52, DSC-P7, DSC-P71, DSC-P72, DSC-P8, DSC-P92, DSC-U10, DSC-U20, DSC-U30, DSC-U60, DSC-V1, MVC-CD400, MVC-CD500, MVC-FD200

Sony camcorders affected: CCD-TRV108E, CCD-TRV208E, CCD-TRV218E, CCD-TRV228E, CCD-TRV418E, CCD-TRV428E, DCR-DVD100E, DCR-DVD101E, DCR-DVD200E, DCR-DVD91E, DCR-HC14E, DCR-HC15E, DCR-HC16E, DCR-HC18E, DCR-HC20E, DCR-HC30E, DCR-IP45E, DCR-IP55E, DCR-IP5E, DCR-IP7E, DCR-PC101E, DCR-PC103E, DCR-PC104E, DCR-PC105E, DCR-PC106E, DCR-PC107E, DCR-PC115E, DCR-PC120E, DCR-TRV12E, DCR-TRV145E, DCR-TRV147E, DCR-TRV14E, DCR-TRV16E, DCR-TRV18E, DCR-TRV19E, DCR-TRV22E, DCR-TRV238E, DCR-TRV239E, DCR-TRV240E, DCR-TRV245E, DCR-TRV24E, DCR-TRV250E, DCR-TRV255E, DCR-TRV25E, DCR-TRV265E, DCR-TRV27E, DCR-TRV33E, DCR-TRV340E, DCR-TRV40E, DCR-TRV460E, DCR-TRV50E, DCR-TRV738E, DCR-TRV740E, DCR-TRV940E, DCR-TRV950E, DCR-VX2000E, DCR-VX2100E

Sony PDAs affected: CLIÉ PEG-NZ 90

http://www.css.ap.sony.com/consumer/template/ANDetails.aspx?Id=45536

Canon:

PowerShot A60, PowerShot A70, PowerShot A75, PowerShot A300, PowerShot A310, Digital IXUS V3, Digital IXUS II, Digital IXUS IIs

MV600i, MV630i, MV650i, MV700i, MV730i, MV750i, MV5i, MV5i MC, MV6i MC
ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, Elura 40 MC, Elura 50

http://www.canon-asia.com/index.jsp?fuseaction=image-phenomena_notice

Fuji:

FinePix A303, F410, F700

http://www.fujifilm.com/JSP/fuji/epartners/ServiceSupportProductContent.jsp?dbid=839010&prodcat=2147483647&sscucatid=664262&quicklink=true

Konica/Minolta:

DiMAGE 7/7Hi, A1, Xi/Xt/X20, S414, F300

http://www.konicaminoltasupport.com/English.importantnotice_en.0.html

Olympus:

http://www.imaging-resource.com/NEWS/1129211795.html

(not in English yet on Olympus site)

Oops..... :eek: :eek:

Terry Stetler

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Alan Craven
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It seems that only two models of Olympus are affected, both from the Camedia range:

C5050 Zoom and C730 Ultra Zoom

Terry Stetler
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I'm just glad I don't own any Sony stock or cameras, other than an old Hi8.

Terry Stetler

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rbarry
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This link to the Sony site Terry kindly posted, relates to Asia and the far east, no mention of a link to Western Sony sites.
http://www.css.ap.sony.com/consumer/template/ANDetails.aspx?Id=45536

This link, which is an imaging resource site for still cameras, relates only to the USA.
http://www.imaging-resource.com/NEWS/1128958202.html

I own two products that could be affected by this problem, but neither have shown signs of the problem yet. So, if anyone finds any information for the UK regarding these issues, that give details of serial numbers for those models affected, please post any information here.
As far as I can tell, you have to have experienced the problem before Sony will replace the CCD. Could this be a case of a time bomb waiting to go off?

Mark M
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Joined: Nov 17 1999

This was disussed previously in this thread
http://dvdf.hexus.net/showthread.php?t=35759
which includes links to UK specific Sony sites.

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rbarry
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Joined: Mar 27 1999

Hi Mark,
The two items I own are Sony VX (consumer) and Fuji. There are no UK links in that thread that relate to either of these. I had seen the thread when it was originally posted.
Thanks very much for the information anyway, it's nice to know kindly members such as yourself try to help fellow members like me out.
Rick.

Mark M
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Joined: Nov 17 1999

Hi Rick,

Might I suggest, then, contacting Sony and Fuji in the UK directly? Maybe by 'phone?
The paperwork that came with my Sony cameras and my Fuji F700 have local support phone numbers. I'll bet yours do too. I know it's terribly old fashioned, but the telephone can still be effective!

Sony:08705 143480
Fuji: 0870 084 1314 or 0870 084 1310

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rbarry
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Thanks Mark,
Again, very kind of you to list the numbers.
Rick.

Terry Stetler
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Joined: Jun 2 2002

IMO I'd ask for a repair/replace before the bomb goes off, just in case it's still ticking when the offer expires.

Terry Stetler

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adeborn
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Sony's situation in Japan

Nowadays, Sony has a much worse reputation in Japan: They call Sony devices Three-Year Products, they won't last longer. My wifes cybeshot broke down after she took a picture with a bad battery, CCC went dead.
I had VX1000, VX2000, and now HDRFX1, I love them all.
It is hard to understand how they throughout the years have failed trying to itroduce new media: SQ quadraphonic, Elcaset, Betamax, blabla...MiniDV, and lost a lot due to their misjudgement to compete with MP3 (using Atrac), having to give up this fight recently.
I do hope HDV is not another Sony dead-.end....Kent

Alan Roberts
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HDV isn't just Sony, there are 5 major manufacturers in the consortium. And MiniDV was introduced by JVC, not Sony. Sony have a problem though, in that they're the world's largest producers of ccd sensor, so when a fault appears on a ccd it can affect many camera manufacturers.

Get my test cards document, and cards for 625, 525, 720 and 1080. Thanks to Gavin Gration for hosting them.
Camera settings documents are held by Daniel Browning and at the EBU
My book, 'Circles of Confusion' is available here.
Also EBU Tech.3335 tells how to test cameras, and R.118 tells how to use the results.

infocus
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adeborn wrote:
It is hard to understand how they throughout the years have failed trying to itroduce new media: SQ quadraphonic, Elcaset, Betamax, blabla...MiniDV, ........I do hope HDV is not another Sony dead-.end....Kent

You're not branding MiniDV a failure, are you? I'd have said it was extremely succesful. They certainly have had failures, but have had great successes as well - Betacam and it's variants in the pro world, and for that matter DVCAM as well. XDCAM likewise seems to be doing quite well at the moment.

Terry Stetler
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The most recent dead-end by Sony was Digital8; their (abortive) attempt to set a standard of using DV25 on Hi8 tapes.

Terry Stetler

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Alan Roberts
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More recent than Digital8, and a much more definitive flop, was MicroMV.

By any method of measurement, miniDV has been, and still is, a runaway success. I can't see any way to regard it as a failure.

Get my test cards document, and cards for 625, 525, 720 and 1080. Thanks to Gavin Gration for hosting them.
Camera settings documents are held by Daniel Browning and at the EBU
My book, 'Circles of Confusion' is available here.
Also EBU Tech.3335 tells how to test cameras, and R.118 tells how to use the results.

Steamage
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Terry Stetler wrote:
The most recent dead-end by Sony was Digital8; their (abortive) attempt to set a standard of using DV25 on Hi8 tapes.

I think of Digital8 as a bridging technology that combines the benefits of DV25 with Hi8 backwards compatibility. A very sensible idea for those with a large 8mm/Hi8 archive, but not compelling for anyone starting out or moving from another format. Seen from this point of view, I'd say it was a very successful niche product, not a failed mainstream product.

I wonder if HDV will be seen in a similar light in the future - i.e. combining HD abilities with backwards compatibility with miniDV, but perhaps being superceded by a "pure" HD format? For me, the backward-compatibiity with my miniDV archive is very important.

Mark @ Steam Age Pictures - Steam trains on video in aid of railway preservation societies. Latest release: "Mainline 2012, LMS Locomotives", on DVD or Bluray Disc.

Alan Roberts
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I think HDV is going to be seen as a very important format, with a long life. It makes HD available at consumer prices at a time when HD is being introduced world-wide, the potential markets are huge. Low end broadcast and high end consumer.

For example, the HC1 sells at around £1.2k (IIRC) and looks like a logical replacement for my Panasonic DX100, which I've had since 1999 and was listed at £2.25k then. The shift from 3-ccd to 1-cmos makes sense now that they have good enough resolution (all right, nearly good enough). The only alternative format in HD at this level is P2 or hard-drives , both of which cost significantly more than the consumer market will bear at present.

Get my test cards document, and cards for 625, 525, 720 and 1080. Thanks to Gavin Gration for hosting them.
Camera settings documents are held by Daniel Browning and at the EBU
My book, 'Circles of Confusion' is available here.
Also EBU Tech.3335 tells how to test cameras, and R.118 tells how to use the results.

Ron Spicer
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Does Sony support HDV..... ?

I thought that company was on the opposite side of the fence to Apple and was embarking on yet another Betamax/VHS type of competition. Just hope I'm wrong!

Ron

Alan Roberts
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Of course Sony supports HDV, what do you think the FX1, Z1, HC1, A1E are? HDV is an agreed format between 5 major manufacturers, and is the future of consumer HD camcorders.

Get my test cards document, and cards for 625, 525, 720 and 1080. Thanks to Gavin Gration for hosting them.
Camera settings documents are held by Daniel Browning and at the EBU
My book, 'Circles of Confusion' is available here.
Also EBU Tech.3335 tells how to test cameras, and R.118 tells how to use the results.

johnpr98
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Joined: Aug 20 1999

A lot of Sony knocking

I have some Panasonic, JVC & Canon horror stories as well :)

Personally I've found Sony camcorders OK & I've had loads of problems reported with the other brands re: head, build & sound problems.

Balance mode off :rolleyes:

johnpr98
 
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infocus
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Ron Spicer wrote:
Does Sony support HDV..... ?

I thought that company was on the opposite side of the fence ..........

I think you may be confusing them with Panasonic, which is the big name NOT to support HDV. They are due to ship an HD prosumer camera soon, based on P2 cards. It seems likely to win some favour with indie film makers, but since the memory currently costs around £1,000 for 8 mins of HD has drawbacks of it's own for much usage.

Currently, only Sony market an HD camera truly aimed at the consumer market (the HC1), rather than prosumer. Since that whole camera is not too much more expensive than a single memory card for Panasonics camera, it'll be interesting to see how they plan to compete in this sector, without going for HDV.

tom hardwick
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Unlike you Kent, I see Sony's marketing of alternative products (Elcasette, Betamax, Minidisc, Micro MV) as bravado, puffed out chest pride in their ability to change lifestyles (I'm thinking Walkman here). They must know that not everything the come up with will catch the public's eye, yet management bravery continues apace, much to my admiration.

I've had Sony Hi-8, TRV900 and now VX2000. Yes, everything fails in time. But you only have to go here:

http://www.camcorderservice.nl/sony_fx1.htm

to be knocked backwards at what Sony are giving you for so little money.

tom.