I have a sound problem

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stony
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Joined: Dec 13 2010

Hi. I am new to this forum. This is my first and only post.

I have produced a few video tapes with a rather old Panasonic digital tape camera. I am not very knowledgeable regarding sound on a computer. hence the following question.

My PC is a bit old. It has AMD 3ooo+ 1.8 GHz. 2 G ram. a K*Triton AGP8x motherboard and two hard drives with plenty of spare space. Op system is Win XP home.

I have downloaded a video from my rather old Panasonic digital video camera onto my PC. the original video is on a mini cassette tape (PAL). and was downloaded using a firewire connection and using Windows Movie maker. The transition of the pictures was fine but the sound is not. My voice on the tape is as perfect as I am likely to make it but the transferred sound is distorted so that my voice sounds as if I have swallowed a bit of Helium. All of my enquiries so far have drawn a blank. One person has suggested that maybe I need the correct CODEC. I have now found out what that is but have no idea if it is the problem and if so, where I get the correct one and when got, what to do with it.

Immediately after finding this problem with the sound on my video, I also noticed that I have the same affect showing on any utube video that I attempt to watch. I feel that this cannot be a coincidence. I also have become aware that utube and Adobe reader are somehow connected and that there is a similar problem with utube for a lot of folk.

I should add that I can run any of my own created AV's (still pics), with the music that I have downloaded to it with no problems but all other uses of sound on my PC including CD's are badly affected.

I don't care too much about the utube problem but I do need to find a way of getting correct sound on my downloaded video's.

Is it a case of getting all the sound settings on the PC set at normal/standard or something and if so, how is this accomplished

Can anyone offer help or some idea that may lead to a solution?

Thanks for reading this diatribe.

stony

Dave R Smith
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Joined: May 10 2005
stony wrote:
... the original video is on a mini cassette tape (PAL). and was downloaded using a firewire connection and using Windows Movie maker. The transition of the pictures was fine but the sound is not. My voice on the tape is as perfect as I am likely to make it but the transferred sound is distorted so that my voice sounds as if I have swallowed a bit of Helium.
stony

Hi Stony and welcome to the friendly forum.
I don't think I can resolve your question, but can get the ball rolling.
>mini cassette tape (PAL)
Do you mean MiniDV?
Please confirm sound was captured at same time as video component via firewire and you did not capture the audio via red/white phono connectors and soundcard.
>My voice on the tape is as perfect as I am
I take this to mean your voice sounds perfect when played back from camera. Please confirm.
The firewire is a digital transfer so should be 100% OK if it's OK in camera.
Your codec/youtube comment does sound plausible as the cause, but I can't advise on what codec is missing.
I assume the resulting file after capture is an avi (in addition to the wmv project file).
Try playing the avi in windows media player, sometimes it's the application software at fault (e.g. windows movie maker), so use of another editing programme is usually a good test.
With responses to above hopefully someone else can suggest resolution.

Best wishes.

Dave.

stony
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Joined: Dec 13 2010

Thanks for replying so promptly Dave.

To answer your questions:

Yes it is a Panasonic MiniDV tape.

The video and sound were at the same time, transferred to the PC via a firewire which has two small yellow plugs. No phono plugs.

Yes My voice sounds normal on the camera or if played through the TV.

All files relating to this are in My Videos which is in My Documents. There are only WMV files but no AVI files in that folder.

I am not sure if I have any other programme that will allow a download of a video. I have Photoshop, Audacity and Proshow gold. It was trying to insert a small section from the video into an Av stills sequence in Proshow, that I discovered this sound problem.

Thanks
stony

Alan Roberts
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Joined: May 3 1999

WMV is the video file. Try playing that in Windows media Player and let us know what happens.

Get my test cards document, and cards for 625, 525, 720 and 1080. Thanks to Gavin Gration for hosting them.
Camera settings documents are held by Daniel Browning and at the EBU
My book, 'Circles of Confusion' is available here.
Also EBU Tech.3335 tells how to test cameras, and R.118 tells how to use the results.

Dave R Smith
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Joined: May 10 2005
stony wrote:
The video and sound were at the same time, transferred to the PC via a firewire which has two small yellow plugs. No phono plugs.
..

Thanks
stony

Firstly, an apology, I referenced wmv as the windows movie maker project file.
I don't usually use this, but on checking, see this is MSWMM.

Are you sure you used firewire. As you say you are new I hope you don't mind this question.
Yellow connections are nearly always for the video component via analogue, as seen on front of TV/VCR etc. Firewire cables (and their plugs) are typically black.
I'm wondering if you used a cameras breakout cable - perhaps single (multi pin) socket at camera end and has 2 each (for in/out) of:
yellow - video
white(assuming stereo) - sound left
red - sound right
This isn't the firewire cable.

Images here for examples of firewire socket.
http://www.google.co.uk/images?q=firewire+socket&oe=utf-8&rls=org.mozilla:en-GB:official&client=firefox-a&um=1&ie=UTF-8&source=univ&ei=5zAKTaOHD8qKhQedpPm7Dw&sa=X&oi=image_result_group&ct=title&resnum=1&ved=0CCMQsAQwAA

My guess is movie maker will capture via firewire as avi * and export as wmv (or other codec as chosen). I'm thinking you have an alaogue capture.

* I note this is set as an option - I suggest 'DV-avi' is chosen and re-capture via firewire.

stony
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Joined: Dec 13 2010

My apologies all round:o

Firstly, off course it was not a firewire that I used. Put that down to one of my senile moments:D It was a cable supplied for the camera that plugs into the front of the camera and then into the rear of the PC and that is a yellow plug with an oblong shape with two chamfers at on end.

Thanks for all the advise. I also had a sensible think about this and realised that there are too many things wrong for it to be the interface between the camera and the PC. I have just played a memory stick copy of the downloaded video, on my laptop. Why didn't I think of doing that before. The sound is perfect. Obviously the problem has to be with the sound card in my PC. Problem is that I suspect that it's a part of the mother board. I can try out another sound card. I may even have an old one up in the loft.

When it's resolved, I will post the results.
stony

stony
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Joined: Dec 13 2010

Dave.
On looking at your suggested pics of a fire wire cable, that is indeed what I used.

The double ended yellow plugged one is something that I have lying around and I mixed them up in my mind, when originally describing my problems.

On the PC I am using Win XP home. That has movie maker included. On the laptop, I have XP professional and that hasn't got movie maker but does have Media player. It worked fine in that programme.
stony

paulears
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It's quite difficult to predict what is going on - almost certainly it's a missing codec - I have two identical PCs and one plays mts files in the windows media player, the other doesn't - so I assume that Adobe Premiere installs them as part of it's own needs, and then media player picks them up and uses them. The same file on the other machine just makes unpleasant raspy farting noises.

Dave R Smith
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Joined: May 10 2005

Well it's good news then that your camera/mike/output is OK.

Ditto with Paul - one of my media players, plays horrendous sound, but others OK.
My understanding/expectation is that codecs (video/audio/combined) are in common libraries probably under C:\windows rather than c:\program files.

I see under WMM Options/general tab there is tick box for 'download codecs automatically' - needs internet connection of course.:rolleyes:

I would expect the unadulterated input file to be avi not wmv, so it is possible WMM has applied another codec, which is likely to be changeable somewhere - perhaps it had a wizard before you started capturing?

May be easier to find a free/cheap alternative video editing programme - atleast a trial version.
Capturing as the avi will help ensure it's not changing the codec and fingers crossed will play OK on whichever pc/laptop. I'm the wrong person though to reccomend a cheapie/free NLE (Non-linear editor - the generic name for video editing software).

>The same file on the other machine just makes unpleasant raspy farting noises.
Paul - a change of diet may help.:D

stony
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Joined: Dec 13 2010

Can I remind you that I have stated that I also have exactly the same audio problem on playing utube video and the sound on playing a CD on the PC is similarly affected. Isn't this an indication that rather than a codec, its a sound card problem?
stony

foxvideo
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or blown speakers? (or wrong output socket on soundcard).

Dave Farrants Fox Video Editing

paulears
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Oddly, I suspect perhaps not. If your soundcard makes the usual windows noises ok, but doesn't play cds - then it's unable to manage 16bit/44.1 audio - the normal windows sounds being lower bitrate, low res audio files. If these sounds work, using the windows stock audio programmes see if you can actually record something?

Mind you - it's always worth downloading the latest drivers for the card, just in case something is missing.

Dave R Smith
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stony wrote:
Can I remind ...the sound on playing a CD on the PC is similarly affected.

Thank-you - I did miss that in your first post - I thought it was you tube/video only where new/non-standard codecs are more likely.
Could be souncard or codec libray unfound/in wrong place.

Have CD's ever played OK in this pc?
Has it at some time reformatted - and driver file not replaced.

Have the speakers ever sounded 'normal' other than the normal 'windows on/off' sounds etc.

Try with head/earphones to prove it's not incompatible speakers.

As Foxvideo says - check the soundcard configuration settings - some soundcards have their own software tools for this.

MAGLINK
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Joined: Mar 8 2007

Could it be that audio has been recorded at domestic DV 32khz but is being played back at 44.1 or 48khz?

stony
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Joined: Dec 13 2010
foxvideo wrote:
or blown speakers? (or wrong output socket on soundcard).

The speakers are not blown and the the plugs are in the correct sockets.
stony

stony
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Joined: Dec 13 2010
Dave R Smith wrote:
Thank-you - I did miss that in your first post - I thought it was you tube/video only where new/non-standard codecs are more likely.
Could be souncard or codec libray unfound/in wrong place.

Have CD's ever played OK in this pc?
Has it at some time reformatted - and driver file not replaced.

Have the speakers ever sounded 'normal' other than the normal 'windows on/off' sounds etc.

Try with head/earphones to prove it's not incompatible speakers.

As Foxvideo says - check the soundcard configuration settings - some soundcards have their own software tools for this.

In the past, CD's have played normally. I havn't played any for some time though.

Why would anything have changed in configurations?

I have just played a stills images AV which has music attached. It seemed to me that it played perfectly!

I will try the suggestions that have been made, but not until tomorrow due to an engagement in the very near future.
stony

Dave R Smith
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stony wrote:

Why would anything have changed in configurations?

A file or directory moved or corrupted or overwritten by automatic update or some later software has overwritten a common/shared file erroneously.

Good luck with the mysterious engagement!

paulears
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If the stills cd with music played then pretty well we've got evidence the sound card is not faulty, therefore if other file types cause issues we're back to codecs as the primary culprit. One tip is to check to see if there is a later version of media player available, and download it - very often they have the latest codec packages included which could sort this one out.

stony
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Joined: Dec 13 2010
paulears wrote:
If the stills cd with music played then pretty well we've got evidence the sound card is not faulty, therefore if other file types cause issues we're back to codecs as the primary culprit. One tip is to check to see if there is a later version of media player available, and download it - very often they have the latest codec packages included which could sort this one out.

You may well be right because if anything plays, it suggests that the card is o'k.

It's not a stills CD that I played but an AV file created in ProShow Gold.

I will look at the possibility of a fresh version of media player or indeed Movie maker.
stony

Gavin Gration
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Joined: Jul 29 1999

Go into the control panel, sounds And audio controllers, hardware, audio codecs, properties, properties.

You should see a list of all installed audio codecs.

Microsoft PCM converter should be top of the list. If it isn't top then double click it and select priority 1. Also check that 'use this codec' is selected.

Reboot computer and try again.

If that fails then reinstall QuickTime.

If that fails reinstall DirectX..

Working from memory with no access to PC here so hope this makes sense.

stony
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Joined: Dec 13 2010
Please do not laugh!

I have found the problem and solved it.

Problem solved:)

My mother board is from" Gygabyte Technology". It has a sound card built in. It also comes with a programme for "Sound Affects".

Hit the icon for this programme and up comes what looks like an organ keyboard with knobs and whistles. You can change the sound to various environments like under water or in a bathroom or in an arena etc. There is also a karaoke set of buttons, giving effects marked from -4 up through 0 to +4. I have never, as far as I know used this programme, but it was set to underwater and the karaoke was at +4. How come? I have no idea.

I set the environment to none and the karaoke to 0 and hey presto, everything is back to normal.

What I cannot fathom is, why would anyone want this programme?

stony

PS. Thanks once again for all the helpful suggestions. I wish it had been a real problem and I could have then explored a few more of them and learned a bit more.

I shall probably return in the future with some other questions, but I will try hard not to:D

Alan Roberts
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All problems are real, and the solutions are always a challenge. Glad you sorted it this time.

Get my test cards document, and cards for 625, 525, 720 and 1080. Thanks to Gavin Gration for hosting them.
Camera settings documents are held by Daniel Browning and at the EBU
My book, 'Circles of Confusion' is available here.
Also EBU Tech.3335 tells how to test cameras, and R.118 tells how to use the results.

Dave R Smith
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Joined: May 10 2005

Atleast we had it covered ;)

Dave R Smith wrote:
As Foxvideo says - check the soundcard configuration settings - some soundcards have their own software tools for this.

More typical settings are things like 'hall, concert,arena' and also to be found on hi-fi amps and cinemas systems. Fun when you first get new gear, but typically left on one default setting.

There are people in this business who use similar, but more specific software to ensure that movie soundtrack sounds right for it's environment - so 'bathroom' style reverb may emulate someone speaking whilst down a drain shaft.

Anyway, we'll all pop in to see you on Xmas day for your Karaoke party.:) :eek:

Maxwell
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Joined: Jan 13 2007

Hi Stony, reading all your problems and getting the answers back makes me believe you have the gadgets to work on several systems. Would it not pay you to sell the lot and start afresh with new reliable equipment. You talk about old this and that. Then again if one system works with your sound, why bother with what does not work?.
I think this day and age one has to know what is what unless one has the knowledge to understand things. You are getting the answers on here but they don't seem to comply with your requirements.
It is a very good post by you and i hope you get the answers.

Gavin Gration
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Maxwell wrote:
Hi Stony, reading all your problems and getting the answers back makes me believe you have the gadgets to work on several systems. Would it not pay you to sell the lot and start afresh with new reliable equipment. You talk about old this and that. Then again if one system works with your sound, why bother with what does not work?.
I think this day and age one has to know what is what unless one has the knowledge to understand things. You are getting the answers on here but they don't seem to comply with your requirements.
It is a very good post by you and i hope you get the answers.

Wow. Read that thrice and still don't understand it. Do you work for Ikea's Instruction Book Dep't?

Maxwell
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Joined: Jan 13 2007

Simple: Different old equipment. Works on one system. Rest plays up.
From what i can understand to the post. Has old equipment and found that sound works with one system put not the rest.
Then again, could be looking at it all wrong.
Which brings me to the point as mention once before. Some problems posted are well laid out and some are beyond my technical understanding. So a little refind statement would have been nicer. But being a "Senior Member" i guess you have the power to sit tall in your saddle.

harlequin
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Maxwell wrote:
But being a "Senior Member" i guess you have the power to sit tall in your saddle.

That was uncalled for.

Back to original problem.

The op's problem was ''finger trouble'' , having somehow enabled sound board driver settings to mimic sound effects , thaqt were on the listenoing side , not the timeline/input/editing side of the equation.

There was no point at which things worked on one system and acted up on another , it was alteration of settings that caused the problem

Gary MacKenzie

sepulce@hotmail.com ( an account only used for forum messages )

Thinkserver TS140 , 750ti Graphics card  & LG 27" uws led backlight , Edius 8

Humax Foxsat HD Pvr / Humax Fox T2 dvbt

Maxwell
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Joined: Jan 13 2007

Of course it was. So was the last comment. A simple reply of not understanding my feedback would have done.
Basically i misunderstood the question. I do apologies for helping out by a reply.
I shall be more aware what i write.
More of a question of looking and letting the more experience people in the field do the talking.
I would be pleased if we can drop this subject of scoring brownie points as this is not that sort of forum.
I will in the future curb my input to the matters which i understand.

Gavin Gration
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Joined: Jul 29 1999

Sorry Maxwell - I did put the wink icon in the post header to show that my comment was intended to be light-hearted.

Gavin

Alan Roberts
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Joined: May 3 1999

Maxwell, calm down, this isn't a competition. Anybody can help anybody else, it's what we do. Sometimes the problems are well defined and it;s easy to get to the bottom of them, others take a little more digging, that's all.

Get my test cards document, and cards for 625, 525, 720 and 1080. Thanks to Gavin Gration for hosting them.
Camera settings documents are held by Daniel Browning and at the EBU
My book, 'Circles of Confusion' is available here.
Also EBU Tech.3335 tells how to test cameras, and R.118 tells how to use the results.