Maxtor . . just my luck!

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branny
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Joined: Nov 6 2001

I don't belieeeeve it! i tried to capture to a drive caddy last week and after a speed test, found it was writing too slow..... so, I used another drive and carried on.
Tonight, I defragged and tried again, with the same result. So I went to the Maxtor site and checked the warranty.... you guessed it, the bugger ran out at midnight . . . yesterday!! Grrr.

Do not follow, I may not lead. Do not lead . . . I may not follow.

harlequin
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Joined: Aug 16 2000

might be worth checking .... they may accept a few days either way.

Gary MacKenzie

sepulce@hotmail.com ( an account only used for forum messages )

Thinkserver TS140 , 750ti Graphics card  & LG 27" uws led backlight , Edius 8

Humax Foxsat HD Pvr / Humax Fox T2 dvbt

branny
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Joined: Nov 6 2001

Hmmm, I'll give em an email and see, cheers Gary.

Do not follow, I may not lead. Do not lead . . . I may not follow.

DV Ed
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Joined: Jun 10 2002

If you are worried get Active Smart a HDD monitoring program. I can warn of impending failure.

branny
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Joined: Nov 6 2001

Luckily, there was not much on there, it's just the failure, 12 months + 24hrs to the day that annoys me.
I tried emailing Maxtor, but the formalities of the enquiry form wore me out.

Do not follow, I may not lead. Do not lead . . . I may not follow.

harlequin
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Joined: Aug 16 2000

when did maxtor change to a single year warranty ?
i was sure they were three years.

Gary MacKenzie

sepulce@hotmail.com ( an account only used for forum messages )

Thinkserver TS140 , 750ti Graphics card  & LG 27" uws led backlight , Edius 8

Humax Foxsat HD Pvr / Humax Fox T2 dvbt

branny
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Joined: Nov 6 2001

Morning Gary, the site lists warranty for drives over a certain capacity as 3 years, others at 12 months.

Do not follow, I may not lead. Do not lead . . . I may not follow.

harlequin
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Joined: Aug 16 2000

sorry , all mine up till now have been 3 years.

Gary MacKenzie

sepulce@hotmail.com ( an account only used for forum messages )

Thinkserver TS140 , 750ti Graphics card  & LG 27" uws led backlight , Edius 8

Humax Foxsat HD Pvr / Humax Fox T2 dvbt

branny
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Joined: Nov 6 2001

So have mine . . . till now. I've telephoned Maxtor in Ireland, and after dozen's of 'press 1 for ' I seem to be making progress. The chasing could end up costing more than the hard drive, but . . onward and upward?

Do not follow, I may not lead. Do not lead . . . I may not follow.

harlequin
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Joined: Aug 16 2000

how large a drive branny ?
as you say , it might be cheaper to just buy a new one , depending upon where you have to ship it back to.

Gary MacKenzie

sepulce@hotmail.com ( an account only used for forum messages )

Thinkserver TS140 , 750ti Graphics card  & LG 27" uws led backlight , Edius 8

Humax Foxsat HD Pvr / Humax Fox T2 dvbt

Smithnc
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Joined: Oct 26 2002

I'm not sure from you rpost if the other disc is still in a caddy, and I don't know much about caddies, but have you checked that DMA is enabled when you use the offending disc? I've had some drives revert to slower transfers.

Nick

branny
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Joined: Nov 6 2001

The HD is an 80gb manufactured in July 2003 and has been capturing all year with no problems. I need to run the utility from Maxtor to get an error report, then they will replace it (in theory).Thanks for the concern guys.

Do not follow, I may not lead. Do not lead . . . I may not follow.