Microsoft Downloads

12 replies [Last post]
whittington
Offline
Joined: Aug 12 2002

Just downloaded and installed as recommended by Microsoft some 19 updates.
Now my PC will not run it starts to boot up and then gets to the welcome screen then reboots and that keeps going on!
Can’t get in to the restore screen to sort out the problem!
Can anybody help as I don’t want to re-install it all again and lose important files.

Pete - Vista i like it ! Adobe 6.5 & Prem-Pro

Chirpy
Offline
Joined: Sep 7 2000

Did you get an email from them by any chance? I just deleted one from microsoft because it looked suspicious and Mailwasher said it was 'possible spam'.

Chirpy's Big Breakfast can be heard on Radio England International. These are repeat shows (he's retired now) played Monday to Friday 8am-12 noon and repeated in the evening from 8pm-midnight. Also, Sunday 8am-12 noon. (Click link to listen) www.onlineradio5.com/2013/06/radio-england-international.html

Chirpy
Offline
Joined: Sep 7 2000

Now that's interesting. I just clicked on 'Windows update' which took me straight to the Microsoft website. It checked my computer and said I don't need to update as my computer seems to be up to date. I can only presume the email was a scam.

Chirpy's Big Breakfast can be heard on Radio England International. These are repeat shows (he's retired now) played Monday to Friday 8am-12 noon and repeated in the evening from 8pm-midnight. Also, Sunday 8am-12 noon. (Click link to listen) www.onlineradio5.com/2013/06/radio-england-international.html

johnpr98
Offline
Joined: Aug 20 1999

There is a MS update trojan virus (I had it)
AVG will fix it & it's free

Microsoft do not send update emails, nor do banks ask you to confirm your details.

johnpr98
 
If you have any Forum Suggestions please post them here

whittington
Offline
Joined: Aug 12 2002
Microsoft Updates

Hi Chaps,
This was not an unsolicied invitation from some virus source, I went to the Microsfoft website and it checked for updates on my PC as it had not been done for ages, this said these were important / essential updates.

I have AVG installed and that did not question these downloads!

Problem now is I can't get the PC past the opening welcome screen without it stops and starts all over again, I need to try and get at the restore screen and go back a few days and see if that works but HOW??
Cheers

Pete - Vista i like it ! Adobe 6.5 & Prem-Pro

Chirpy
Offline
Joined: Sep 7 2000

Something similar happened to me a few years back but it wasn't caused by an update.
When your PC reboots do you get a blue screen filled with writing for a split second? If so, try setting up a video camera in front of the screen and recording it. Once you've got in on video you'll be able to play it back frame-by-frame and read what the message says. I presume you have a second computer to be able to reply to this thread.

Chirpy's Big Breakfast can be heard on Radio England International. These are repeat shows (he's retired now) played Monday to Friday 8am-12 noon and repeated in the evening from 8pm-midnight. Also, Sunday 8am-12 noon. (Click link to listen) www.onlineradio5.com/2013/06/radio-england-international.html

John Farrar
Offline
Joined: Sep 13 2000

Can you boot from the Windows CD and select "boot from the last configuration that works" (working from memory here) That might do the trick.

Failing that, try going into the Recovery Console on the boot CD, select your Windows installation and then type 'fixmbr'.
HTH
John
PS I assume you do not have an image backup in which case I strongly urge you to buy some imaging software like Acronis TrueImage.

whittington
Offline
Joined: Aug 12 2002
Microsoft Updates

John, just tried to boot from CD went into setup and made CD first device ran it then asked, to press any key to boot from CD, but still only runs up to the Wndows XP screen for about 5 Secs then reboots.

Chirpy, No sign of any blue screen.

Driving me crazy!
If any would like to pass over telephone number be happy to call you back if you can help me?

Pete - Vista i like it ! Adobe 6.5 & Prem-Pro

John Farrar
Offline
Joined: Sep 13 2000

Whittington
If you cannot boot into the Recovery Console on the XP installation CD then I would suggest that there is something else wrong with your PC and the MS Update could be a red herring. You are certain you cannot boot into the install CD at all?

I would begin to suspect faulty memory chips or some other hardware problem but others more knowledgeable than I can confirm or deny that. Do you have access to a Norton Utilities diagnostic CD, Partition Magic CD or a floppy version where you could try booting from those if you have. At least it would get you as far as possibly sorting out what could be wrong.
Good luck
John

whittington
Offline
Joined: Aug 12 2002
Boot problem

Hi John,
Thanks for the prompt response.
I have this drive in a caddy just changed it for another that boots and works OK so not a problem with the PC only with the drive I put the updates on and this worked perfectly until these were down loaded!
Getting that feeling it going to be a complete reformaf and new installation again!!
But will leave it awhile just in case anyone comes up with an answer!!
Regards

Pete

Pete - Vista i like it ! Adobe 6.5 & Prem-Pro

John Farrar
Offline
Joined: Sep 13 2000

Hi Pete

Do you have any of those CDs I mentioned, Norton etc. as that would be worth a try? Especially Partition Magic as that can give a lot of info about the hardrive and its condition.
John

DVdoctor
Offline
Joined: Apr 1 1999

I had a kid come in with a pc like that, Oddly there was a corrupt area on the drive that until I did a destructive clean on the drive, no matter how may times they formated it and tried to reinstall WinXP it simply would not work. It is most likely a virus, and as was mentioned before Microsoft NEVER sends you an email, first of all they don't even know your email address.

John

John Disdle
Offline
Joined: Dec 28 2000

As your C: drives are in caddies, take it out and set it to slave, and stick it on an IDE cable. Use the other C: to extract the files you need.