DV Master/Speed Razor

3 replies [Last post]
David S Bolton
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Joined: Apr 10 1999

I have Win NT4.0, with 2xP3 450m Processors & 512 megs Ram.
I cannot get Speed Razor to initialise and the board will not show a test card.
I have some patches from FAST, but these have not cured the problem.
I believe that a Wacom driver and Internet Explorer are conflicting with the card etc.

Anyone have suggestions on how to get this lot working??

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Dave B

Dave B

tim
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Joined: Mar 27 1999

David,
I am a DV Master Pro user with Speed Razor and have not had the problems you have described.
I have very little else on my machine apart from the editing hardware and software so have nothing with which anything else can argue.
I have found support at both Fast and in-sync to be most helpful as my own knowledge of computers is extremely limited.
Good luck with your problem.
Tim

DVdoctor
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Joined: Apr 1 1999

Potential conflict is one possiblity, or the other is that correct order of installing card and software might have caused a problem.

Fast and Insync are good on support,
I'd suggest that if possible you try to go back to a clean system, install NT, get the latest service pack, then reinstall the whole lot from scratch.

Are you by anychance running a DELL system?

What I have seen here is that when the Majors build systems they have a set hardware configuration in the spec and so they really don't go thru the standard NT install (of Winxx) but have a standard image that they put onto your system. I have seen instances where going back and reinstalling NT or Win from scratch seems to work batter.

John Ferrick

DVdoctor
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Joined: Apr 1 1999

Further comment:
It is also essential that you install Service Pack 3 first and then service pack 4 as Service pack 4 does not have all the fixes in service pack 3.
John Ferrick