One of my Iomega hard drives has failed, it powers up but not to full speed, and therefore does not register with my Windows XP Professional.
The unit is only 3 months old so still under warranty but what about the data stored?
This is in the form of event photos which are still worth a sizeable chunk of revenue in aftersales.
If I claim under the guarantee will they automatically save the data or would it be more reliable to go to a data recovery service? (min charge seems to be about £250+vat, not cheap).
Any advice or tips most welcome, I do need a turnaround on this pretty quickly (which I won't get if I go the warranty route).
1. most companies do not recover the data for you , they will at best replace the drive.
2. send the company a email asking if you are allowed to attempt recovery , or , if it was their fault it was a catastrophic failure , will they try to recover any data on the drive
I suspect the failed Iomega hard drive is in an enclosure.
If there are no security seals, OR you are not bothered about replacement under warranty you could try to;-
1/ install it in your computer and try it as a slave.
2/ swap it into another Iomega enclosure (to check Iomega’s internal controller card + power supply) and vice versa with the other enclosure.
3/ swap the controller card on the actual H/Disk – with one from another of the other Iomega’s – as long as they are the same brand (W/D, Maxtor, Seagate, et al) and style!
BTW
A company here, is now selling H/Drives with a one time recovery service – as well as a 5yr replacement warranty. Is this the way things are going?
I thought I would bump this post having searched for "Hard Drive Recovery" and wanting to find out about the results with regards to footage saved... and although this hasn't helped me, I had an IOMEGA drive which failed as well.... flippin' IOMEGA. (It's definitely mechanical failure)
