August 5, 2013 - 07:39
It's a long time since I registered my QT Pro stuff and recently I suggested to a friend that he could get QT for assistance with his graphics in Windows. He now emails me to say that he can't get it up and running and reports:
I have bought Apple's Quick Time 7 pro, and:
1. I have received a receipt
2. I have received a registration code
3. The programmes name has appeared on the list under 'Programmes'
4. The 'Quick Time Player' icon has appeared on my desktop.
In spite of all that, I can't use the programme and when I get to the place where I enter my code on their page, it goes straight to the Apple Store inviting me to buy the same programme.
Despite having had QT Pro for years, I can't help him. Anyone with the answer . . . ? T.I.A.
1. I have received a receipt
2. I have received a registration code
3. The programmes name has appeared on the list under 'Programmes'
4. The 'Quick Time Player' icon has appeared on my desktop.
In spite of all that, I can't use the programme and when I get to the place where I enter my code on their page, it goes straight to the Apple Store inviting me to buy the same programme.
Despite having had QT Pro for years, I can't help him. Anyone with the answer . . . ? T.I.A.
August 5, 2013 - 10:24
#1
Re: Help with QT
Ron Spicer wrote:
......... and when I get to the place where I enter my code on their page, it goes straight to the Apple Store inviting me to buy the same programme.
?? - Not too sure about QT7 Pro on Windows but on a Mac the registration code entry is under Preferences from the file menu - no page to go to to enter it.
Edit - just checked using Win 7 / QT (non pro) / Parallels - the reg screen is under Edit > Preferences > Register
August 5, 2013 - 10:41
#2
Re: Help with QT
I think I've worked out what he's doing - when you start QT it asks if you want to go "Pro" - he's saying Yes and it then goes to the Apple site - what he should do is say No, then Edit menu > Preferences > Register and enter his reg info.
August 5, 2013 - 11:44
#3
Re: Help with QT
You're right, Foxy. He's now got to:
"Couldn't open file MOVO7B.MOD because it is not a file that Quick Time understands"
. . . so I think there's a chance he'll get somewhere but I still can't help him. (I'm feeling quite guilty after more or less advising him to go for QT!)
August 5, 2013 - 11:46
#4
Re: Help with QT
Pretty sure QT won't open a .mod file - you need either Mpegstreamclip or VLC player - both free.
August 5, 2013 - 11:49
#5
Re: Help with QT
foxvideo wrote:
Pretty sure QT won't open a .mod file - you need either Mpegstreamclip or VLC player - both free.
Okay, I've got both so I'm 'with' them all right, and will advise accordingly.
Thanks Dave.
August 5, 2013 - 11:55
#6
Re: Help with QT
foxvideo wrote:
Pretty sure QT won't open a .mod file - you need either Mpegstreamclip or VLC player - both free.
Or change the extention to .MPG
August 5, 2013 - 11:58
#7
Re: Help with QT
D'oh, forgot that trick!
August 5, 2013 - 12:00
#8
Re: Help with QT
Good on yer gents!