Outlook Express 6 Sending Blocked

5 replies [Last post]
LesWinn
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Joined: Sep 3 2002
Can receive emails but cannot send. Setup appears correct. Operating sysytem XP Home.. -
When O.E. is brought on-screen a notice appears:-
 
"The message could not be sent because the server rejected the sender's  email address"
 
The correct email address is then stated together with the correct POP3 and SMTP settings.
 
An email to myself obtains the same treartment.
 
How is this corrected please?

Les

johnpr98
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Joined: Aug 20 1999
Re: Outlook Express 6 Sending Blocked
There could be a number of reasons. one answer that came up a few times as a result of a google search "The message could not be sent because the server rejected the sender's  email address"
 
 
From the Server tab check My server requires authentication
 

johnpr98
 
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LesWinn
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Joined: Sep 3 2002
Re: Outlook Express 6 Sending Blocked
Thank you John. Tried that. Still no go.
 
Try to send email - even to self. - Following dialog box appears headed:-
 
"Some errors occurred while processing the required tasks, Revue list of errors below for more details".
 
'The message could not be sent because the server rejected the sender's email address. (Correcr address then given).
 
'Subject - Problem account POP3.ntlworld.com. Server SMTP.ntlworld.com
 
Protocol SMTP. server response ''555,error number 0x800CCC78
 
No problem receiving emails, Cannot send - even to self.

Les

johnpr98
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Joined: Aug 20 1999
Re: Outlook Express 6 Sending Blocked
Someone here seems to have fixed your problem
 
Quote:
ok problem finally solved after days
all i had to do is leave everything the same and swap my outgoing server from ntlworld to blueyonder
how wierd is that!!!
 
More Virgin media stuff settings here
 
It's very difficult to advise when I don't use your ISP, I presume the OE settings you are using are current?
 
Maybe someone using your ISP can compare

johnpr98
 
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LesWinn
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Joined: Sep 3 2002
Re: Outlook Express 6 Sending Blocked
When this (XP Home) computer is booted a message appears:
 
"Protected: The server database is locked. (Exception from HRESULT:0x8007041F)"
 
IF this is the problem (?) - HOW is the database unlocked please?
 
I have not used this computer since 04 November 2013. It did work fine then..

Les

LesWinn
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Joined: Sep 3 2002
Re: Outlook Express 6 Sending Blocked
Outgoing mail restored. Many thanks for all your help John.
 
From Outlook Express - Tools - Internet accounts - Properties -Servers Tab - Ticked box "My server requires authentification" - OK.
 
Tried "system restore" previously - told not possible. Do not know why!

Les