Pre Wedding Contract/Conditions

10 replies [Last post]
Goldeneye
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Joined: Apr 19 2004

Does anyone else have a contract or a disclaimer which they hand to the couple pre the wedding?
I recently produced a wedding for a couple which they were absolutely delighted with except for the fact that they wanted a scene included at the resume or summing up section towards the end showing a close up of one of the brides family. This person was already in several scenes during the summing up sequence, so its not as if they had been ommitted.
On this occasion I was caught off-guard, and I relinquished to do it, however,its going to knock my computer out for a day, to re-edit, re-transcode it and re-author it to DVD. Since the is the first time its happenned I'm going to do it, however I feel that I should maybe have something ready in the future so that the couple understand that the editing is totally at the discretion of myself and that any special requests in relation to the filming and editing are made clear before the wedding otherwise we cannot make such changes post edit.
Does this seem fair and reasonable, or do any others think I should be prepared to accomodate such changes?

Arthur.S
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Joined: Jun 2 1999

Do you have Lotus word pro on your system? If not, I could try e-mailing mine as a plain text doc. What you're doing should be chargable! To be honest though, I've also made unpaid for changes even with a contract. When you're trying to build up a rep.....

Arthur.

Z Cheema
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Joined: Nov 17 2003

Goldeneye, I always supply the 1st copy on VHS so I save all this rendering on DVD until the client are OK, but it is the contract about re- work
see
http://www.svsweddings.co.uk/terms_svs_2004.PDF

this was approved my my insurance company.
10) Errors/Changes
Any errors or defects on the tape supplied, which is our fault will be remedied free of charge otherwise any other corrections if possible, will be altered at our discretion. By booking the video with us you are agreeing to let us film and edit using our judgement & Artistic Licence. The client in relation to the material, locations used and final editing, shall grant the Videographer artistic licence. The client PRIOR to the event shall deem the videographer judgment regarding
locations and final editing correct unless previously discussed with the client and agreed in writing.

3) Special Requests/Coverage
The client understands and accepts that the video coverage will be as the videographers professional expertise determines and that no one shot/scene will be
deemed more important than another. Special requests are not binding instruction, although every effort is made to comply with the client’s wishes.

hope that helps

bruise
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Joined: May 6 2004

a related question

how do people cope with the money up front/on delivery aspect? people think of it as a 'product' don't they - so think there should be money waiting on delivery - but to accept that suggests that they are in their right to withhold if they are not happy with the final results (which might be 'in spite of our best efforts' etc)

Z Cheema
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Joined: Nov 17 2003

I ask for the payment 14 days before the wedding and get no problems, the odd one pay on the day.

Remember you are working on that day and probably before the wedding starts including some purchases required on the day. so some payment is required and before is better as they can be away for up to 3 weeks and effectively on credit

Arthur.S
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Joined: Jun 2 1999

Cheema, Virtually same contract as my own - which I got from a member here. Can't remember who though! I also make payment 14 days prior to the event a condition of booking. Only had 1 person complain so far. I stuck to my guns - they still booked. ;)

bruise
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Joined: May 6 2004
Quote:
Originally posted by Z Cheema:
I ask for the payment 14 days before the wedding and get no problems, the odd one pay on the day.

is that in full? or part before, part after?

Arthur.S
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Joined: Jun 2 1999

Bruise - in full. Minus the booking fee of course.

encore
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Joined: Mar 25 2004

Remember the photographer, hotel, flowers, cake and practicaly all wedding suppliers will ask for payment upfront. Why not the videographer as well.

If you don't want to do payment upfront why not put a proofing header at the top or bottom of the video you're supplying as a proof copy.

We introduced full payment 14-days prior last year and so far no one has complained. If they do well my answer is go else where.

David James
Encore Productions

bruise
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Joined: May 6 2004
Quote:
We introduced full payment 14-days prior last year and so far no one has complained. If they do well my answer is go else where.

this is what we want!

branny
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Joined: Nov 6 2001

We have always required the balance to be settled 1 Month prior to the service.
Everyone throughout the wedding industry provides a reservation system up to 2 years in advance.
All clients understand this and settle their account on or before time.

Do not follow, I may not lead. Do not lead . . . I may not follow.